Did the pipes get frozen or furnace fail in the extreme cold that swept across Michigan this week?

To avoid additional hardships, Michigan Attorney General Dana Nessel advises those in need of emergency repairs research contractors before hiring to avoid scams.

Look for these potential warning signs before hiring a “professional” —

— They have special offers that seem too good to be true;

— They apply pressure to act now;

— The contract is confusing;

— They don’t have a license;

— They can’t give you references;

— You must pay for everything before they start the work;

— You must pay in cash;

— They will not write out their offer;

— Their vehicle has out-of-state license plates; and

— They don’t have a business sign on their vehicle.

To protect yourself, always —

— Check online reviews, such as the Better Business Bureau;

— Get in touch with your insurance company;

— Speak to a local licensed professional;

— Review credentials and references;

— Get more than one written estimate; and

— Ask for a contract and read it carefully.

To file a complaint with the state attorney general’s office or get more information, contact: Consumer Protection Team, P.O. Box 30213, Lansing, MI 48909; 517-335-7599, fax 517-241-3771, toll-free 877-765-8388; or online at https://secure.ag.state.mi.us/complaints/consumer.aspx.